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Emergency numbers, saved and tested

The numbers for your country, saved under names you will find with shaking hands — and what to say when someone answers.

4 min · reading

Save them today

Every country has its own numbers and they are printed on the Local resources page for the country you are in. Save them in your phone now, under names that sort to the top — AAA Fire, AAA Police, AAA Ambulance — so a stranger using your phone can find them too.

What to say

Dispatchers ask the same three things everywhere. Have them ready:

  1. Where — the town, the street, a landmark, and what you can see from there. If you have the app open, the map shows your coordinates; read them out.
  2. What — fire, flood, injury, crime — and whether anyone is trapped or hurt.
  3. Who — your name and a number they can call back on.

Stay on the line until they say you can go. Do not hang up first.

When the line is busy

Try the other services' numbers — police, fire and ambulance can reach each other. Then report on AlertCommunities with the I am not safe option if you are in danger: nearby volunteers and the agencies see it.

Save more than the big three

The nearest hospital's direct line, the community leader, your out-of-area contact. The Local resources page lists hospitals, clinics, shelters and fire stations with directions.

Do it

Save the numbers in your phone now. The quiz checks you have them.

Open local resources

Quick check

Get 3 of 4 right to tick this item and earn its badge.

1 Why save numbers under names like 'AAA Fire'?
2 The first thing a dispatcher needs?
3 The emergency line is busy. What next?
4 When do you hang up?
Ada
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