Legal & Privacy

Terms of Service

Last updated: July 2026

⚠ Template for review: this document was drafted to cover the platform's actual behaviour, but it is not legal advice — obtain a qualified legal review before public launch.

Acceptable use

Report only what you reasonably believe to be true. Deliberately false or fake emergency reports endanger lives and lead to suspension and, where applicable, referral to authorities.
Do not harass, threaten or abuse other members, responders or agencies.
Respect the visibility level of reports you can access; do not republish restricted operational information.
Automated or bulk collection of platform data (scraping, mirroring, harvesting) is prohibited outside the institutional Data API, which provides licensed, anonymised access with rate limits and privacy suppression.

Reports & verification

Reports may be reviewed by AI screening, community confirmation and government agencies. Publication does not guarantee accuracy; verification labels reflect the review that occurred. The platform may resolve, archive, reject or mark reports as duplicates or false.

Liability

The platform assists emergency communication but does not replace emergency services and cannot guarantee alert delivery, timeliness or accuracy. In life-threatening situations always call the appropriate emergency number first (in Ghana: 112). To the maximum extent permitted by law, the platform is provided "as is" without warranties.

Enforcement & termination

Violations are handled with progressive sanctions (warning → temporary suspensions → ban), all appealable via hello@alertcommunities.org. We may suspend accounts that put people at risk.