Be the first to know. Get instant alerts for floods, fires, crime and other dangers near you — Sign up free and keep yourself, your loved ones and your property out of harm's way.Sign up free
← Back to the checklistKnow · 2 of 10

Reading the live map

Pins, colours, clusters and the uncertainty ring — what each one means, and what it does not.

8 min · reading

One map, every service

The home page is a live map of verified incidents. Every pin is one report that an agency or the platform has checked; the colour is the service it belongs to — flood, fire, crime, waste, weather, and SafeNet for family safety. The chips above the map filter by service; tap one to see only that colour.

Pins, clusters and numbers

Zoomed out, nearby pins collapse into a cluster with a number — tap it to zoom in. A pin with a bold outline is serious or critical; a faded pin is a resolved incident kept for context. The panel that opens on tap shows the category, the agency that verified it, how long ago, and a Confirm button if you can see it yourself.

The uncertainty ring

Some incidents are drawn with a soft circle around them. That is the uncertainty ring: the report came from a news source or a rough description, and the true spot is somewhere inside the ring, not exactly at the pin. A precise report has no ring. Never treat a ring as an exact address.

Stations and the flood layer

In Ghana the map also shows AlertCommunities stations — the sensors that watch drains and rivers. A station pin turns amber then red as water rises; tap it for the live reading and the trend. The risk layer shades areas where the model expects flooding in the next hours.

Stories and your own position

The Stories feed is the same data as a scrolling list, newest first, with photos. The blue dot is you, if you allowed location; nothing about your position is stored unless you turn sensing on for SafeNet.

What the map is not

It is not a rumour board: unverified reports are not drawn. It is not an emergency line: if something is happening now, call your emergency number first, then report.

Do it

Open the live map and find your street. Then take the quiz below.

Open the live map

Quick check

Get 4 of 5 right to tick this item and earn its badge.

1 What does the colour of a pin tell you?
2 A pin has a soft circle around it. What does that mean?
3 What appears on the map?
4 A cluster shows the number 12. What happens when you tap it?
5 Something is happening right now in front of you. First step?
Ada
An unhandled error has occurred. Reload 🗙